Whom do I contact for questions about my order? You can contact our customer service center by phone at 1-877-755-4920. Monday-Friday, 9:00am to 5:00pm PST. A message service is also available for all after hour calls. >p> Can I place my order by phone, fax or mail if I am not comfortable ordering online?

Yes, you can place your order by phone at 1-877-755-4976 or by fax at 1-602-218-5975. Monday-Friday, 9:00am to 5:00pm PST.

Can I change all or part of my order?

If you have already submitted and confirmed your order, you can change all or part of your order by calling our customer service at 1-877-755-4920. What payment options are available? Do you only accept credit cards? All major credit cards are accepted online. These include American Express, Visa, MasterCard and Discover. We also accept paypal and checks. School districts may use their purchase order system, but need to call to confirm the order. For questions please call 1-877-755-4920.

What is your return policy?

We can only accept returns on unused or defective merchandise. All merchandise must be returned in its original condition within 30 days of your receipt of the product. There will be a restocking fee of $5.00 for the first item and $2.50 for each additional item deducted from your refund. For your protection, return the product insured via UPS, Fed-Ex or the U.S. Mail. All shipping, handling and insurance fees are not refundable. Please be sure to keep a copy your receipt, as we cannot credit your account if the product is never received by us. Please include a copy of your invoice in the package so we know how to credit you.

How long will it take to credit my account after a return?

Please allow 2-weeks for the product amount to be credited back to your account.

How long will it take to replace my merchandise if I return/exchange it? Please allow up to 2-weeks for your merchandise to be delivered after a return/exchange.

Do you charge sales tax?

We only charge sales tax in our home state Arizona.

How can I tell if the products I want are in stock?

All of the products present on our websites are currently in stock unless otherwise indicated. If there is a problem you will be contacted by phone or email the day after the order is placed.

SHIPPING
What shipping services do you offer? How soon can I expect to receive my order? All shipping options are offered after you enter your mailing address to which your order will be sent too. Most orders normally ship by the next business day. Exact transit times depend upon the method of shipment you choose.

US Mail - Standard Shipping Fed-Ex 2nd Day Air: 2-business days

Fed-Ex Express : 3-business days

Fed-Ex Ground: 5-10 business days, depending on time zone

Fed-Ex Overnite- Next business day

Do you ship Internationally?

Yes, We ship via US Post Office. GENERAL
If I leave your websites and return, will my items be saved in my shopping cart? Items will only stay in your shopping cart while you are shopping on one of our websites. After you close your shopping window or leave one of our websites, all of your items will be emptied from your cart. So please remember to confirm all of your purchases and check-out before leaving one of our shops.
How do I remove an item from my shopping cart? Go to the Cart screen by clicking on the Cart link in the top right-hand corner of your shopping screen. You will be able to view all of the items in your shopping cart. If there are any items that you want to remove individually, click on the remove button in the shopping cart next to the item and it will automatically remove that item. If you would like to clear your basket completely, click on Empty Cart at the bottom of the list.

Can I change the quantities of the items in my shopping cart?

You can change the number of each item that is in your cart and then simply click the Update button below the list.

Do I have to register before I can place my order?